Don Mueang (DMK) arrival pickup — where to meet your chauffeur

01At a glance

Don Mueang has two terminals on the same arrivals level. Terminal 1 is international — expect passport control and customs between the gate and the curb. Terminal 2 is domestic — walk straight from baggage claim to the curb. Both share the same layout: baggage claim at the back, curbside meeting points at the front near the exits.

02Terminal 1 — international arrival flow

After landing, follow signs through immigration to baggage claim. Collect your luggage at the assigned belt, then walk through customs (green channel if nothing to declare).

From the customs exit, walk forward to the curbside. The meeting point sits near Exit 5–6. Your chauffeur waits there with an A4 sign showing your name and SabaiRide.

If you have a Thai SIM or roaming data, you can also message dispatch on WhatsApp or LINE — both numbers are in your booking confirmation email.

03Terminal 2 — domestic arrival flow

Domestic arrivals skip immigration and customs. Walk straight from your gate to baggage claim, collect luggage, then continue forward to the curb.

The meeting point at T2 is near Exit 11–12. Same setup as T1: your chauffeur waits with an A4 sign, your name, and SabaiRide.

Transferring between T1 and T2? The terminals connect inside the building — about 5 minutes' walk.

04What to look for at curbside

Your chauffeur wears a dark uniform — jacket, white shirt, trousers — and holds an A4 sign with your name and the SabaiRide wordmark.

The current primary vehicle is the ZEEKR 009 Executive Black, a private electric MPV. It may be parked nearby or circulating depending on curbside traffic; your chauffeur will guide you to the car.

05If your flight is delayed or you can't find the chauffeur

Flight delays do not affect your booking. The chauffeur tracks your flight number and adjusts pickup automatically — no need to message us about a delay.

If you can't find the chauffeur after exiting customs (T1) or baggage claim (T2), message dispatch on WhatsApp or LINE. Dispatch is staffed 24/7 and will guide you to the exact curbside spot.

For late-night arrivals (after 22:00) or very early ones (before 05:00), the meeting point is the same. Dispatch is staffed around the clock.

06What's included

Every DMK pickup includes flight tracking, 60 minutes of free waiting after landing (extends automatically if your flight is delayed), bottled water, private Wi-Fi, and USB-C charging in the cabin. Tolls and parking are included in the fixed fare. The fare is confirmed before booking — no surge pricing, no late-night surcharge.

07FAQ

Where exactly is the meeting point at DMK?

Terminal 1 (international): curbside near Exit 5–6, after customs. Terminal 2 (domestic): curbside near Exit 11–12, after baggage claim. The exact spot is in your booking confirmation email, with your chauffeur's name and contact.

What if my flight is delayed?

Your chauffeur tracks the flight number from booking through landing. Pickup time adjusts automatically. There is no delay surcharge — the 60 minutes of free waiting after landing extends as needed.

How will I recognise the chauffeur?

Dark uniform (jacket, white shirt, trousers) with an A4 sign showing your name and SabaiRide. The car is a ZEEKR 009 Executive Black private electric MPV.

What if I can't find the chauffeur?

Message our dispatch on WhatsApp or LINE — both numbers are in your booking email. Dispatch is staffed 24/7 and will guide you to the exact curbside spot.

Do you operate 24/7?

Yes. Late-night arrivals, early-morning flights, and overnight transfers are all supported. The meeting point at DMK is the same regardless of arrival time.

Book your Don Mueang pickup

Fixed fare from THB 3,000 · flight-tracked · 60 minutes of free curbside waiting after landing.