Terms of
service.

01Who we are

SabaiRide is a private chauffeur service operated in Bangkok, Thailand. We dispatch a single-model fleet of Zeekr 009 Executive Black vehicles, each with a uniformed chauffeur. References to "we", "us", and "our" mean the operating entity. References to "guest" or "you" mean the named principal on the reservation and any accompanying passengers.

02Reservations & confirmation

A reservation becomes binding only when we issue a written confirmation (email, LINE, or WhatsApp) bearing a reservation reference (format SR-XXXXXX). Until that confirmation is sent, no vehicle is held and no rate is locked.

We confirm bookings within 10 minutes during dispatch hours (24/7). For pickups inside the next 6 hours, please contact dispatch directly so a chauffeur can be assigned without delay.

03Published rates & what's included

All fares quoted on this site are flat, published, and inclusive of:

• The services of a uniformed, English-speaking chauffeur
• Fuel, tolls, expressway fees, and standard parking
• Chilled still and sparkling water (two bottles per guest, replenished per trip)
• Private 5G Wi-Fi and USB-C / wireless charging at every seat
• Flight tracking and 60 minutes of free wait time on airport pickups (30 minutes on all other pickups)

The following are not included and may be added to the final invoice:

• 7% Thai VAT, charged on invoice request
• Ferry fares and overnight driver lodging on intercity routes that exceed a single working day
• Gratuities, which are entirely discretionary (10% is the local convention if service exceeded expectations)
• Any route changes, additional stops, or extended itineraries that take the trip beyond its booked hourly minimum

04Tariff 2026

Airport · BKK / DMK

฿2,500 per journey, flat

Bangkok → Pattaya

฿5,000 per journey, flat

Hourly · on-call within metro

฿1,200 per hour · 3-hour minimum

Half day · 5 hours

฿5,000 · hourly thereafter

Full day · 10 hours

฿7,500 · hourly thereafter

Intercity · Hua Hin / Khao Yai / Rayong

Quoted by route

Hourly minimums begin at the booked pickup time, not on arrival. Half-day and full-day blocks are continuous and cannot be split across non-consecutive periods.

05Cancellation & changes

6 hours or more before pickup

Free cancellation

3 to 6 hours before pickup

50% of the fare

Under 3 hours / no-show

100% of the fare

Flight delays (verified)

No charge for the wait

Pickup time, drop-off, and date may be changed at no charge if requested at least 6 hours in advance and a vehicle is available. We will reconfirm in writing.

A "no-show" is defined as the chauffeur waiting at the confirmed pickup location for the full grace period (60 minutes airport, 30 minutes elsewhere) without contact from the guest.

06Payment

We accept payment by Thai-issued and major international credit and debit cards, PromptPay, and bank transfer. Settlement is on completion of the journey unless otherwise agreed in writing.

Corporate and private-office accounts may request monthly invoicing on net-30 terms after a brief credit review. All amounts are in Thai baht (THB).

07Luggage, guests & child seats

The Zeekr 009 Executive Black accommodates four cabin passengers in 2 + 2 seating, with one additional front seat. Luggage capacity is approximately four large check-in cases plus cabin items. Oversize items (ski bags, golf bags, fragile art) must be declared at booking so we can advise on suitability.

Child seats (infant, toddler, booster) are available at no charge with at least 6 hours' notice. We require all minors to be properly restrained per Thai law.

08Conduct & cabin care

Smoking (including vaping) is not permitted in any vehicle. Food may be consumed at the chauffeur's discretion. We reserve the right to assess a deep-clean fee of ฿3,000 for spills, soiling, or odours that take the vehicle out of service. Any damage to the cabin will be invoiced at cost.

Our chauffeurs may decline to continue a journey if a guest's conduct presents a safety risk to themselves, the chauffeur, the vehicle, or other road users. In such cases, the full fare remains due.

09Discretion & data

Our chauffeurs are trained to maintain discretion regarding guest identity, conversation, and itinerary. We do not photograph guests, share itineraries, or disclose passenger lists. Non-disclosure agreements are available on request for principals.

We retain the minimum personal data required to fulfil and invoice the booking (name, contact, pickup, drop-off, payment record). Data is held in accordance with Thailand's Personal Data Protection Act (PDPA). Guests may request deletion at any time once outstanding settlement is complete.

10Liability

Every vehicle in our fleet carries first-class commercial passenger insurance compliant with Thai law. Liability for delay, missed connection, or consequential loss is limited to the value of the affected reservation, except where a higher cap is required by mandatory law.

We are not liable for personal effects left in the vehicle. Found items will be returned to the guest at cost.

11Force majeure

Where a reservation cannot be performed because of severe weather, flooding, civil unrest, official road closures, or other events outside reasonable commercial control, we will offer a free reschedule or full refund. We are not liable for any further loss arising from such events.

12Governing law

These terms are governed by the laws of the Kingdom of Thailand. Any dispute will be resolved in good faith and, failing that, by the courts of Bangkok.